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Journal of Nuclear Medicine Technology

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Research ArticleContinuing Education

Root Cause Analysis in Nuclear Medicine for Sentinel Events

Jitesh Dhingra, Mary Beth Farrell and Raghuveer Halkar
Journal of Nuclear Medicine Technology December 2022, 50 (4) 301-308; DOI: https://doi.org/10.2967/jnmt.122.264851
Jitesh Dhingra
1Allegheny General Hospital, Pittsburgh, Pennsylvania; and
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Mary Beth Farrell
2Intersocietal Accreditation Commission, Ellicott City, Maryland
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Raghuveer Halkar
1Allegheny General Hospital, Pittsburgh, Pennsylvania; and
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  • Article
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Figures

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  • FIGURE 1.
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    FIGURE 1.

    At its simplest, basic RCA involves 4 steps.

  • FIGURE 2.
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    FIGURE 2.

    Because sentinel events happen in health-care settings involving multiple people and steps, RCA process is more involved than basic RCA.

  • FIGURE 3.
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    FIGURE 3.

    Initial flowchart for misadministration demonstrates facts surrounding situation in which technologist administered bone scan dose instead of liver scan dose.

  • FIGURE 4.
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    FIGURE 4.

    Effect and potential causes of misadministration of bone dose instead of liver dose are demonstrated in this fishbone diagram. Each probable cause has multiple reasons or contributing factors.

  • FIGURE 5.
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    FIGURE 5.

    Initial flowchart for patient’s falling off scanner table describes facts related to this sentinel event. These facts are used to stimulate questions for investigation and to create event story.

  • FIGURE 6.
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    FIGURE 6.

    Event story flowchart adds factors contributing to patient-fall sentinel event, as determined during RCA.

  • FIGURE 7.
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    FIGURE 7.

    Effect and potential causes of, and contributing factors to, patient’s falling off scanner table are demonstrated in this fishbone diagram.

Tables

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    TABLE 1.

    Opportunities for Error in Diagnostic Nuclear Medicine

    Procedure stageOpportunities for errorStaff involved
    SchedulingSingle vs. multiple-day procedures; procedures with delay between injection and imagingScheduler/referring physician
    ScreeningScan appropriateness, medication interference, pregnancy/breastfeedingNuclear medicine physician
    Patient preparationMedications (prescribed and over counter), NPO status, hydration, caffeine avoidance, oral contrast agent (barium), intravenous contrast agent (iodinated)Scheduler/technologist
    Radiopharmaceutical administrationCorrect radiopharmaceutical, amount, route, and timingTechnologist
    Special techniquesStress testing, injections in other departments (e.g., surgery)Technologist/stress test personnel/other physician
    Image acquisitionCollimator; energy window; matrix size; acquisition type (e.g., static vs. dynamic); planar vs. SPECT, SPECT/CT, or PET/CT; positioning; technical qualityTechnologist
    Image processing and displayRegion-of-interest placement, image summation, filtering, reference database comparison, archivingTechnologist
    Interpretation and reportingMisdiagnoses, missed pathology, incomplete reporting, delayed reportingNuclear medicine physician
    • NPO = nothing by mouth.

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    TABLE 2.

    Opportunities for Error in Therapeutic Nuclear Medicine

    Procedure stageOpportunities for errorStaff involved
    SchedulingSingle vs. multiple-day therapies; radioisotope availabilityScheduler/referring physician/nuclear medicine physician
    ScreeningTherapy appropriateness, medication interference, pregnancy/breastfeedingReferring physician/nuclear medicine physician/physicist
    ConsultPretreatment history, laboratory and other diagnostic testing results, patient factors (e.g., breastfeeding, incontinence, inability to swallow), and home environmentPatient/family/nuclear medicine physician
    Patient preparationPreparation length (e.g., few days to weeks), medications (prescribed and over counter), NPO status, hydration, oral contrast agent (barium), intravenous contrast agent (iodinate)Scheduler/technologist/nurse/nuclear medicine physician
    Time-out/radioisotope administrationCorrect patient, therapy, radioisotope, amount, route, and timing; complete dose administrationTechnologist/authorized user/nuclear medicine physician
    PosttherapyImaging and timing, medical and radiation safety instructionsTechnologist/nuclear medicine physician
    • NPO = nothing by mouth.

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Journal of Nuclear Medicine Technology: 50 (4)
Journal of Nuclear Medicine Technology
Vol. 50, Issue 4
December 1, 2022
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Root Cause Analysis in Nuclear Medicine for Sentinel Events
Jitesh Dhingra, Mary Beth Farrell, Raghuveer Halkar
Journal of Nuclear Medicine Technology Dec 2022, 50 (4) 301-308; DOI: 10.2967/jnmt.122.264851

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Root Cause Analysis in Nuclear Medicine for Sentinel Events
Jitesh Dhingra, Mary Beth Farrell, Raghuveer Halkar
Journal of Nuclear Medicine Technology Dec 2022, 50 (4) 301-308; DOI: 10.2967/jnmt.122.264851
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  • Article
    • Abstract
    • FACTORS GIVING RISE TO THE NEED FOR RCA IN HEALTH CARE
    • ORIGIN OF RCA AND THE 5 WHYS
    • BASIC RCA STEPS
    • APPLYING RCA TO SENTINEL EVENTS
    • SPECIAL CIRCUMSTANCES FOR RCA IN NUCLEAR MEDICINE
    • NUCLEAR MEDICINE RCA EXAMPLE
    • LIMITATIONS OF RCA
    • CONCLUSION
    • DISCLOSURE
    • Footnotes
    • REFERENCES
  • Figures & Data
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Keywords

  • root cause analysis
  • sentinel event
  • quality
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