Strategy | Description |
Positive attitude | Display a positive attitude through facial expressions, body language, and comments |
Soft voice | Use a soft and calm tone of voice |
Eye contact | Look the patient in the eye |
Explanations | Explain why the vaccine is needed (e.g., “this medicine will protect you from getting sick” or “this shot is a shield to protect your body against infection”) |
Honesty | Be honest in explaining what to expect (e.g., do not say, “this injection won’t hurt”) |