Patient Satisfaction with 18F-FDG PET/CT Examination
Question | Not at all | To low degree | To some degree | To high degree | To very high degree |
1. Were you satisfied with the information you received before the examination? | |||||
Intervention | 1 (2) | 4 (6) | 15 (23) | 32 (49) | 14 (21) |
Standard care | 1 (2) | 2 (3) | 18 (28) | 33 (52) | 10 (16) |
2. Were you satisfied with the information you received when you came to the examination? | |||||
Intervention | 0 | 3 (5) | 8 (12) | 29 (44) | 25 (38) |
Standard care | 1 (2) | 1 (2) | 8 (13) | 34 (53) | 20 (31) |
3. Were you satisfied with your interaction with the nursing staff during the examination? | |||||
Intervention | 1 (2) | 0 | 8 (12) | 27 (41) | 30 (46) |
Standard care | 1 (2) | 2 (3) | 3 (5) | 25 (39) | 33 (52) |
4. Did the nursing staff communicate in an understandable way? | |||||
Intervention | 0 | 0 | 7 (11) | 28 (42) | 31 (47) |
Standard care | 0 | 1 (2) | 3 (5) | 29 (45) | 31 (48) |
5. Did the nursing staff convey a caring attitude? | |||||
Intervention | 1 (2) | 1 (2) | 7 (11) | 23 (35) | 34 (52) |
Standard care | 1 (2) | 1 (2) | 3 (5) | 28 (44) | 31 (48) |
6. Did you feel confident in the professional skills of the nursing staff? | |||||
Intervention | 0 | 0 | 4 (6) | 27 (41) | 34 (52) |
Standard care | 0 | 0 | 1 (2) | 25 (39) | 38 (59) |
7. Did the nursing staff have adequate time for you when you needed them? | |||||
Intervention | 0 | 3 (5) | 9 (14) | 24 (36) | 15 (23) |
Standard care | 0 | 1 (2) | 5 (8) | 29 (45) | 29 (45) |
8. Are you satisfied with how you will be notified about the examination results? | |||||
Intervention | 4 (6) | 6 (9) | 16 (24) | 24 (36) | 15 (23) |
Standard care | 2 (3) | 9 (14) | 11 (17) | 26 (41) | 16 (25) |
9. Did you get the impression that the work of the hospital was well organized? | |||||
Intervention | 1 (2) | 5 (8) | 5 (8) | 36 (55) | 18 (27) |
Standard care | 1 (2) | 0 | 10 (16) | 30 (47) | 22 (34) |
Intervention group, n = 66; standard-care group, n = 64.
Data are number of patients followed by percentage in parentheses. Overall satisfaction (sum of questions 1–7 and 9) had a mean, SD, median, minimum, and maximum of 28.4, 5.3, 28.0, 16.0, and 36.0, respectively, for the intervention group and 28.8, 4.9, 28.0, 15.0, and 36.0, respectively, for the standard-care group.