D | Avoid ego collision and be flexible enough to compromise | Invest time in socializing and be open and friendly | Slow pace, soften tone, and provide support and assurance | Provide facts but be patient, firm, and decisive |
I | Be concise, respect personal space, and do not take it personally | Do not compete for recognition or attention; focus on issue | Earn trust without being overly social; provide support and assurance | Provide facts, do not bluff, and respect personal space |
S | Be confident, do not take it personally, but do not be intimidated | Accept their enthusiasm and friendliness but do not waste time | Be assuring, confident, and assertive to expedite time lines | Be confident, provide facts, and do not be discouraged by skepticism |
C | Avoid too much detail and focus on key points and results | Be friendly and enthusiastic, avoid detail, and focus on person | Allow time for information to be digested; be friendly and assuring | Stay in control, consider all perspectives, and do not let discussion drag on |